Banking Solutions Implementation Lead

AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.

In this role, you will:

• Take ownership of high-stakes projects, ensuring timely and flawless implementation for top-tier banks.

• Work directly with customers, leading end-to-end delivery of AdalFi’s solutions.

• Be part of a collaborative team driving innovation in financial workflows.

• Play a critical role in optimizing banking operations, customer experiences, and product delivery.

Key Responsibilities:

• Implementation Leadership: Lead all implementation phases, including pre-UAT, UAT, production deployments, and post-go-live support.

• Customer Engagement: Serve as the primary point of contact for customers, managing expectations and ensuring professional communication throughout the project lifecycle.

• UAT Coordination: Plan, execute, and oversee UAT sessions with banks, resolving issues and ensuring readiness for production.

• Issue Resolution: Proactively track and resolve technical and operational issues, escalating when necessary.

• Process Optimization: Identify inefficiencies in workflows and recommend improvements to enhance delivery.

• Collaboration: Work closely with engineering, QA, and product teams to ensure alignment on deliverables and timelines.

• Mentorship: Provide guidance to junior team members, helping them grow and succeed.

Required Skills & Experience:

Soft Skills:

• Outstanding communication and interpersonal skills to manage client relationships effectively.

• Strong leadership abilities to guide projects and teams.

• Exceptional organizational and multitasking skills to manage multiple projects simult