Senior Manager – Impact & Business Intelligence

Key Responsibilities • Develop, maintain, and continuously improve the Bank’s impact measurement and reporting framework, including approved impact indicators, definitions, methodologies, and data dictionary. • Lead impact measurement, performance analysis, and periodic assessments against established baselines, targets, and key performance indicators. • Prepare and deliver monthly, quarterly, and annual impact reports, management dashboards, performance scorecards, and other analytical reports for senior management. • Ensure data governance, data quality, accuracy, and integrity across impact-related information, including conducting data-quality assessments and coordinating remediation actions. • Analyze customer outcomes, portfolio performance, financial inclusion, and other relevant impact dimensions to translate data into actionable business insights. • Prepare sex-disaggregated MSME, financial inclusion, and impact reports to support management decision-making and stakeholder requirements. • Coordinate with relevant business and support functions to collect, validate, reconcile, and analyze impact data and ensure timely submission of required information. • Develop and maintain regulatory, lender, investor, and development-partner impact reports, ensuring accuracy, consistency, completeness, and compliance with reporting requirements. • Lead the preparation of the Annual Impact Report and maintain a comprehensive repository of supporting data, evidence, methodologies, and documentation. • Develop effective data visualizations, dashboards, and management presentations to communicate complex analysis and impact results in a clear and meaningful manner. • Identify trends, gaps, anomalies, and emerging issues through analytical and problem-solving techniques, and recommend appropriate corrective or improvement actions. • Maintain a high level of accuracy, confidentiality, professional judgment, and accountability while handling impact and performance-related information. • Plan, prioritize, and deliver impact reporting and analytical assignments within agreed timelines while ensuring quality and results orientation. • Establish effective cross-functional coordination and stakeholder engagement to strengthen the Bank’s impact measurement, reporting, and performance management practices.

Qualification:

Bachelor’s degree in Finance, Economics, Business Administration, Statistics, Data Science, Development Studies, Social Sciences, or a related field. A master’s degree will be preferred.

Experience:

Minimum eight to ten years of relevant experience in impact reporting, banking, microfinance, MSME finance, business intelligence, data analytics, monitoring and evaluation, sustainability, or development finance.