Receptionist (Female)

• Answers incoming calls.

• Directs call to Clients & staff, or departments through the switchboard or PBX system.

• Places outgoing calls.

• Logs all wake-up call requests and performs wake-up call services.

• Understand the telephone operator board or PBX switchboard operations.

• Knows what action to take when an emergency call is required.

• Monitors automated systems including fire alarms and telephone equipment.

• Assists in reporting telephone equipment or service complaints and problems.

• Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.

• Must be polite and courteous while answering the phone.

• Keep records of calls placed and received by all departments and recording the call data.

• Setup conference calls in different locations and time zones.

• Update directory information on the front office software.

Job Type: Full-time

Work Location: In person