IT ASSOCIATE
Job Description
Job Description
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Job Title computer Job Category IT Support
Department IT Job Code 0019/16
Salary Range: PKR 20,000 - 25,000 per month Position Type Full time, Permanent
Travel Required Minimal, if required Location Lahore
Dignosco is a social enterprise that provides College and Career Counseling across Pakistan, North America, Europe, Middle East and Far East Asia. We have offices in Lahore and Karachi led by a team of young professionals with a background in Social Sciences Research, Investment Banking, Asset Management and Private Equity. They have attended Yale, Oxford, UCL, National University of Singapore and LUMS.
Read more: https://www.facebook.com/Dignosco
E-MAIL YOUR RESUME TO:
Subject:
Application for IT Support Officer, IT Department
OFFICE ADDRESS:
10/C-II, 8th floor, Liberty Gate,
MM Alam Road, Gulberg, Lahore
Role and Responsibilities
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults; maintaining scanners, printers and other IT equipment including hardware or software
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Supporting the roll-out of new applications
Setting up new users’ accounts and profiles and dealing with password issues
Prioritizing and managing many open cases at one time
Testing and evaluating new technology
Conducting electrical safety checks on computer equipment
Active Directory, domain systems, restrictions
Configure different kind of wireless devices and Cisco routers
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor’s degree from a reputable local or international University
PREFERRED SKILLS
Good communication skills
Advanced MS Office and MS Excel skills essential
Attention to detail and strong ability to work with deadlines