Night shift Receptionist

Company: Dunya News Position: Receptionist – Night Shift Location: Lahore Department: Administration / Front Desk Shift: Night Shift

Position Summary

Dunya News is looking for a professional, courteous, and responsible Night Shift Receptionist to manage the front desk during night hours. The candidate will be responsible for handling visitors, calls, inquiries, and basic administrative coordination while ensuring a professional and secure reception environment.

Key Responsibilities • Manage the reception/front desk during the night shift. • Greet and assist visitors, guests, employees, and other stakeholders professionally. • Handle incoming telephone calls and direct them to the relevant departments/persons. • Maintain visitor records and issue/monitor visitor access where required. • Coordinate with the Security and Administration teams regarding visitors and access control. • Receive and manage incoming documents, parcels, and courier deliveries. • Maintain accurate records of night-shift activities, visitors, calls, and important incidents. • Provide basic information and assistance to visitors and employees. • Respond promptly to inquiries and direct them to the appropriate person or department. • Ensure the reception area remains clean, organized, and presentable. • Report any unusual activity, security concern, or emergency situation to the concerned management/security personnel. • Maintain proper handover notes for the incoming shift. • Perform other administrative and front-desk duties assigned by management.

Requirements • Minimum Bachelor's degree preferred. • 1–2 years of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or similar role preferred. • Excellent communication and interpersonal skills. • Professional and pleasant personality. • Good command of English and Urdu. • Basic knowledge of MS Office and computer operations. • Good telephone etiquette. • Strong observation, coordination, and organizational skills. • Ability to remain calm and professional in challenging situations. • Willingness to work night shifts. • Candidates from the media, hospitality, corporate, or customer service sectors will be preferred.

Key Competencies • Communication Skills • Customer Service • Professional Etiquette • Time Management • Attention to Detail • Basic Administrative Skills • Coordination & Follow-up • Reliability & Punctuality • Confidentiality • Ability to Work Independently

What We Offer • Professional working environment • Opportunity to work with a leading media organization • Learning and career development opportunities • Competitive salary package based on experience and skills

Interested candidates may share their updated CVs for consideration.

Pay: Rs25,000.00 - Rs32,000.00 per month

Work Location: In person