Front Desk Officer - Female

Position: Front Desk Officer (Female)

Company: ENAARA Facilities Management Services (Pvt) Ltd Project Site: Madison Square Mall - Royal Swiss Gulberg Location: 92B-2 Mian Mehmood Ali Kasoori Rd, Block B2 Block B 2 Gulberg III, Lahore, 54000, Pakistan

Job Summary

We are seeking a professional and presentable Front Desk Officer (Female) to manage front desk operations at Madison Square Mall - Royal Swiss Gulberg Lahore, a Project of ENAARA Developers. The ideal candidate should possess excellent communication skills, a customer-focused attitude, a confident personality, and the ability to handle visitors and administrative coordination in a professional corporate environment.

The role requires strong interpersonal skills, professionalism, and the ability to maintain a welcoming and organized reception area.

Key Responsibilities

• Welcome and assist visitors, guests, and clients professionally.

• Manage incoming calls, emails, and front desk inquiries.

• Maintain visitor records and reception logs.

• Coordinate meeting room bookings and visitor arrangements.

• Handle courier, dispatch, and administrative support tasks.

• Maintain cleanliness and organization of the reception area.

• Coordinate with internal departments for operational support.

• Ensure professional communication and customer service standards.

• Assist administration team with routine office coordination tasks.

Requirements

• Bachelor’s degree preferred.

• 1–3 years of relevant experience as a Front Desk Officer, Receptionist, or Customer Service Representative.

• Excellent verbal and written communication skills.

• Professional appearance and interpersonal skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Ability to work in a fast-paced corporate environment.

• Strong coordination and multitasking abilities.

Preferred Skills

• Front Desk Management

• Customer Service

• Communication Skills

• Visitor Handling

• Administrative Coordination

• MS Office Proficiency

What We Offer

• Professional corporate work environment

• Career growth opportunities

• Market competitive salary

• Exposure to large-scale mall and facilities operations

Apply Now

Interested candidates are encouraged to apply directly through Indeed by submitting their updated CV.

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Application Question(s):

• How many years of experience do you have as a Front Desk Officer, Receptionist, or Customer Service Representative?

• Do you have experience handling visitors, guests, or customer walk-ins professionally?

• Are you comfortable managing incoming calls, emails, and front desk inquiries? Yes or No

• How would you rate your communication skills in English? Basic, Good, Very Good, Fluent

• Are you proficient in Microsoft Office (Word, Excel, Outlook)? Yes or No

• Are you comfortable working in a professional corporate environment with public interaction? Yes or No

• Are you willing to work in Lahore? Yes or No

• Are you comfortable appearing for 2–3 rounds of interviews as part of the recruitment process? Yes or No

• Are you willing to join within the salary range offered for this position? Yes or No

• What is your current monthly salary?

• What is your expected monthly salary?

• How soon can you join if selected?

• Are you comfortable appearing for an onsite interview at our office location? Yes or No

• Are you comfortable wearing formal corporate attire, including a blazer and dress pants, as part of the company dress code? Yes or No

• Are you willing to join within the salary bracket mentioned in the job posting? Yes or No

Work Location: In person