CSR/Call Center Agents/Medical Admin

Job Opportunity: CSR/Call Center Agent at Australian Company's Islamabad Office

Position: CSR/Call Center Agent/Medical Admin

Location: E-11, Islamabad, Pakistan

Job Type: Full-time

Salary: 60,000 - 80,000 PKR (salary range based on interview performance)

Working Hours: 3:00 AM - 12:30 PM

About the Company:

An Australian Company is seeking dedicated and enthusiastic individuals to join our team as CSR/Call Center Agents at our Islamabad office located in E-11. We provide a dynamic and inclusive work environment where employees are encouraged to excel and grow.

Key Responsibilities: • Handle inbound and outbound customer calls professionally and courteously. • Provide excellent customer service, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. • Communicate effectively within and outside the organization to ensure smooth interactions. • Maintain accurate and detailed records of customer interactions.

Requirements: • Fluent in English with exceptional communication skills. • Ability to effectively communicate with customers and colleagues. • Proficient in using communication tools and software. • Flexibility to work from 3:00 AM - 12:30 PM. • Strong problem-solving skills and a customer-centric approach.

Benefits: • Competitive salary package based on interview performance. • Opportunity to work with an Australian company and gain international exposure. • Inclusive and collaborative work environment. • Growth and advancement opportunities within the organization.

Note: • Female candidates are strongly encouraged to apply. • Office timings are aligned with Australian Standard Time and may vary occasionally. • Only shortlisted candidates will be contacted for interviews.

Pay: Rs60,000.00 - Rs80,000.00 per month

Work Location: In person