Network Engineer

Ibex. is looking for a "Network Engineer" with 3–4 years of experience in enterprise network environments. The ideal candidate will have hands-on experience in routing, switching, WAN technologies, and next-generation firewalls, along with strong troubleshooting skills to support large-scale infrastructure across Data Centers, DR sites, regional hubs, and branch locations.

Responsibilities

• Troubleshoot and provide Tier-1/2/3 support to diagnose and resolve escalated issues that may cause service degradation or interruption in the connectivity of Data Center, DR, Regional Hubs, and all branches. • Perform proactive monitoring (SolarWinds, PRTG) of 1000+ network devices and have knowledge of NMS/Syslog monitoring, alerting, and escalations. • Resolve hardware/software platform issues in complex, layered network infrastructure environments. • Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architechture. • Knowledge of wireless access controllers and access points. • Operate in a 24x7 operational and rotational NOC-based shift environment. • Follow ITIL practices and enterprise change management processes. • Technical project management background. • Experience working in a large enterprise environment and excellent written and oral communication skills, including the ability to articulate project-level presentations to business sponsors. • Strong troubleshooting and critical thinking skills to resolve complex problems. • Operational excellence with knowledge of ITIL practices.

Qualifications

• 3 to 4 years of experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN, Cisco Catalyst switches, and Cisco ISR/ASR routers. • Intermediate problem resolution knowledge of hardware and software platform issues in complex, layered network infrastructure. • Knowledge of NG firewalls (multi-vendor: Cisco ASA, Palo Alto Networks, Fortinet) and security products/practices including ACLs, firewalls, and VPNs. • Good understanding of packet flow with OSI and TCP/IP knowledge. • Experience with Cisco IOS, Cisco ASA/Palo Alto (firewall), Fortinet Wireless, SolarWinds, and other network management utilities. • Strong NG firewall experience (multi-vendor: Cisco ASA, Palo Alto, FortiGate). • Strong troubleshooting expertise in routing, switching, and VPNs. • Understanding of WAN and internet multi-homing architecture. • Knowledge of ITIL and enterprise change management. • Technical project management background. • Experience working in a large enterprise environment and excellent written and oral communication skills, including the ability to articulate project-level presentations to business sponsors. • Strong troubleshooting and critical thinking skills to resolve complex problems. • Intermediate knowledge of network systems design principles and standards. • Minimum BS Degree in Computers/Electronics/Telecom. Minimum CCNA certification. CCNP training/certification preferred.