Food Court Waiter

Enaara Facilities and Management's site office "MSR Madison Square Mall, Saddar" is looking for an energetic, presentable, and customer-focused Waiter to join our vibrant Food Court team. The selected candidate will be responsible for delivering a pleasant and efficient dining experience to our mall visitors, ensuring high service standards are maintained at all times across rotational duty assignments.

Key Responsibilities • Greet customers warmly and guide them to available seating in the food court • Present menus, take food and beverage orders accurately, and relay them to the kitchen • Serve food and drinks promptly, neatly, and at the correct temperature • Monitor assigned tables throughout the meal and attend to customer needs proactively • Clear and reset tables quickly after customers leave to maintain seating availability • Handle customer queries, complaints, and special requests in a polite and professional manner • Maintain cleanliness and hygiene of the serving area, tables, and surrounding food court space • Assist in restocking condiments, napkins, cutlery, and other table essentials • Coordinate closely with kitchen staff and cashiers for smooth order flow • Follow food safety, hygiene, and sanitation standards at all times • Rotate across different food court stations and duty areas as assigned by the supervisor • Support the team during peak hours, weekends, and special events at the mall

Requirements • Prior experience as a waiter or in a food service/hospitality role preferred • Pleasant personality, well-groomed, and professionally presentable • Strong customer service and communication skills • Ability to work efficiently in a fast-paced, high-footfall food court environment • Comfortable with rotational duties across different stations and areas • Physically fit and able to stand and move for extended periods • Reliable, punctual, and a strong team player • Basic understanding of food hygiene and safe serving practices • Willingness to work weekends and public holidays as per shift schedule

Benefits • Meals provided during shift • Uniform provided by the management • Stable full-time position in one of Rawalpindi's leading shopping destinations • Opportunity to grow within the hospitality and food service team

Pay: Rs40,000.00 per month

Application Question(s): • Do you have relevant experience for this position?

(Yes/No) • How many years of experience do you have in a similar role? • Are you willing to work 6 days a week? • Are comfortable working in shifts (Morning - Evening)

(Yes/No) • What is your current salary? • Are you comfortable with the 40,000 PKR- slab?

(Yes/No) • What is your last education? • Are you willing to attend 2–3 interview rounds as part of our hiring process?

(Yes/No) • Where are you located? (Islamabad/Rawalpindi)

(Yes/No)

Work Location: In person