Assistant Manager - Technology - Middleware & Platforms (Mashreq Global Network Pakistan)
Job Description
Job Purpose The role possesses skills to facilitate critical production issues support, domain expertise associated with system administration side capabilities.
Key Result Areas
• Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
• Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
• Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
• Analyze logs to identify problems within the IBM API Connect environment.
• Configure and implement backup and restoration of IBM API Connect subsystems.
• Backup and restore IBM API Connect configuration data.
• Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
• Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
• Consumer maintenance including creating users, groups and roles, and security configurations.
• Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
• Enabling the third party tools like elastic to capture the analytics events for customer dash boards
• Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
• Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
• Apply product maintenance patches, interim releases, upgrades as required.
• Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
• Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
• Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise.
Knowledge, Skills and Experience
• Minimum 5-8 years of Experience in Respective Application Domain and Support line
• Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
• Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
• Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
• Analyze logs to identify problems within the IBM API Connect environment.
• Configure and implement backup and restoration of IBM API Connect subsystems.
• Backup and restore IBM API Connect configuration data.
• Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
• Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
• Consumer maintenance including creating users, groups and roles, and security configurations.
• Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
• Enabling the third-party tools like elastic to capture the analytics events for customer dash boards
• Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
• Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
• Apply product maintenance patches, interim releases, upgrades as required.
• Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
• Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
• Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss and close issues or questions that arise
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
• Good analytical / communication / people skills
• Below technical skills required as per respective applications
Skills / Knowledge Level
Must / Optional
IBM API Connect
Strong
Must
IBM App Connect Enterprise
Strong
Must
Oracle, Sql Database Medium
Must
IBM MQ
Strong
Must
Azure Cloud
Strong
Must
DevOps CI/CD
Strong
Must
Core Java
Medium
Optional
Micro Services
Medium
Optional
AIX/UNIX operating system knowledge
Strong
Optional