Health Benefit Officer - Karachi

Location: Karachi

Department: Human Resources

Position: Health Benefits Officer

Key Responsibilities

• Manage and administer health benefits for the nationwide Mezan Family in coordination with the designated Health Service Provider. • Serve as the key coordination point between Mezan employees, the Health Service Provider, and panel hospitals. • Ensure timely resolution and follow-up of hospitalization, medical claims, approvals, and employee healthcare-related matters. • Maintain accurate records and monitor the bi-monthly employee fluctuations, including new joiners, transfers, and separations, for timely benefit updates. • Coordinate with panel hospitals and the service provider to ensure smooth and effective healthcare service delivery. • Assist HR Leads in the annual health benefits renewal process, including data preparation, utilization analysis, documentation, and coordination with relevant stakeholders. • Monitor service provider performance and highlight service gaps, recurring issues, and areas for improvement. • Prepare periodic reports and management updates regarding health benefits utilization, employee coverage, and service-related matters. • Support employees and HR teams in understanding and effectively utilizing available health benefits. • Bachelor’s degree in HR, Business Administration, Healthcare Management, or a related field. • 2–4 years of relevant experience in Health Benefits, Medical/Health Insurance, HR Operations, or healthcare coordination. • Strong coordination and communication skills with employees, hospitals, and external service providers. • Good command of MS Excel and HR reporting. • Strong analytical, follow-up, and problem-solving skills. • Ability to manage confidential employee information with professionalism and discretion. • Experience in managing corporate health insurance/health benefits will be preferred.

Pay: Rs70,000.00 - Rs90,000.00 per month

Application Question(s)

• Are you able to join immediately?

Education

• Bachelor's (Required)

Experience

• Health Benefit: 3 years (Required)

Work Location: In person