Security Control Room Operator
Job Description
• Job is based in the office at B-17, so I prepare people from nearer areas, preferably from B-17 itself. • shift pattern would be 12 hours so only people apply can stay 12 hours and 5-6 days per week. English and Computer literacy skills are mandatory. • Conduct regular welfare and check calls to security officers to ensure their safety and well-being during shifts. Contact all officers to be contacted before each shift starts. • Maintain continuous communication with security officers and clients professionally and politely. • Monitor officers’ attendance, shift status, incidents reporting, and operational requirements. • Prepare and manage staff rotas and shift allocations to ensure smooth site coverage. • Coordinate emergency cover, staff replacements, and last-minute deployment requirements. • Respond promptly to incidents, escalations, and operational issues. • Maintain accurate control room logs, incident reports, and shift records. • Liaise with clients regarding staffing requirements, operational updates, and service delivery matters. • Support Security officers with guidance and operational assistance when required. • Ensure all assignments are operating in accordance with company procedures and client instructions. • Escalate incidents and concerns to management where necessary. • Monitor compliance with company standards, and assignment instructions. • Assist in planning and coordinating workforce deployment across sites.
Pay: From Rs50,000.00 per month
Language: • english (Preferred) • urdu (Preferred)
Work Location: In person