Executive Jobs in Pakistan 2026 – Apply at RONIN Ronin

About the Role

RONIN is looking for a proactive IT Executive to manage and support IT infrastructure, systems, and end-user technology. This role ensures smooth day to day operations, maintains system security, and delivers reliable technical support aligned with business goals. Key Responsibilities • Provide first-level technical support through phone, email, remote access, and in person assistance • Install, configure, and troubleshoot Windows operating systems and business applications • Diagnose and resolve hardware issues related to desktops, laptops, printers, and peripherals • Configure and support Microsoft 365, Outlook, and business email accounts • Assist with basic Active Directory administration, including user account management and password resets • Troubleshoot network connectivity issues, including LAN, Wi-Fi, VPN, and internet access • Install, update, and maintain software according to company standards • Manage IT support tickets, document resolutions, and elevate complex issues when required • Maintain IT asset inventory and ensure accurate hardware and software records • Coordinate with vendors for hardware repairs, replacements, and warranty services • Ensure compliance with IT security policies and software licensing, and provide end-user guidance on IT systems Key Requirements • Bachelor’s degree or Diploma in Computer Science, IT, or a related field • 0–2 years of IT Support/Helpdesk experience — fresh graduates are encouraged to apply • Basic knowledge of hardware, networking, Windows, and Microsoft 365 • Strong troubleshooting and problem-solving skills • Good communication and user support skills • Ability to learn quickly and work effectively in a team