Care Coordinator/Psychotherapist/Quality Measures Coordinator
Job Description
Patient Care & Healthcare Coordination Roles (Remote)
Location: Remote, Candidates must reside in Pakistan
Employment Type: Part-Time
Position 1: Patient Care Coordinator (CCM / PCM / RPM)
Job Summary
Responsible for enrolling and managing patients under CCM, PCM, and RPM programs while ensuring proper documentation, follow-ups, and care coordination support. Responsibilities
Patient outreach and enrollment into CCM, PCM, and RPM programs
Monthly follow-ups and care coordination calls
Maintain accurate EMR documentation
Coordinate with providers regarding patient care plans
Support billing and compliance documentation
Requirements
Bachelor’s degree in a medical or healthcare-related field is required
O/A Levels background is preferred
Strong English verbal and written communication skills
Experience in US healthcare, care coordination, or medical billing is preferred
Strong computer and documentation skills
Position 2: Behavioral Health Coordinator (BHI Program)
Job Summary
Supports patients enrolled in Behavioral Health Integration (BHI) by coordinating care, providing follow-ups, and ensuring proper documentation aligned with CMS guidelines. Responsibilities
Patient outreach and enrollment into BHI program
Monthly behavioral health follow-up calls
Coordination with providers and behavioral health specialists
Maintain accurate clinical documentation
Assist patients in accessing behavioral health resources Requirements
Bachelor’s degree in Psychology or Social Work is required
O/A Levels background is preferred
Strong English verbal and written communication skills
Experience in behavioral health, psychology, social work, or US healthcare is preferred
Strong interpersonal and documentation skills
Position 3: Quality Measures Coordinator (Care Gap Coordinator)
Job Summary
Responsible for identifying and closing preventive care gaps and ensuring patients complete required screenings and quality measures. Responsibilities
Identify preventive care gaps from patient records
Patient outreach for screenings and preventive care
Coordinate appointments with providers and labs
Follow up to ensure completion of care gaps
Maintain accurate reporting and documentation
Requirements
Bachelor’s degree in a medical or healthcare-related field is required
O/A Levels background is preferred
Strong English verbal and written communication skills
Experience in HEDIS, quality measures, or preventive healthcare is preferred
Strong organizational and communication skills
What We Offer
Remote work environment
Competitive salary
Growth opportunities in US healthcare industry Training and professional development
Hiring Process
Shortlisted candidates will undergo a 10-day training and trial period.
This training and trial period will be unpaid and is designed to assess communication skills, performance, and suitability for the role.
Probation Phase
Upon successful completion of training, candidates will move into a paid probation phase. Duration: Minimum 1 month
Working Days: Monday to Friday
Working Hours: 2.5 hours per day
Timing: Between 10:00 AM to 7:00 PM EST (New York Time)
Total Weekly Hours: 12.5 hours per week
Salary: PKR 25,000 per month
Part-Time Role
Based on successful performance during probation, candidates may be transitioned to a part-time role
Working Days: Monday to Friday
Working Hours: 5 hours per day (10:00 AM to 7:00 PM EST window)
Total: 25 hours per week
Salary: PKR 50,000 per month
How to Apply
Interested candidates are requested to apply by sending their updated resume along with a short introduction video to: [email protected].
In your introduction video, please briefly mention your background, relevant experience, and interest in the position you are applying for.
Shortlisted candidates will be contacted for interviews.