IT Manager – Shipping & Logistics Company (SME)

About The Role

We are seeking an experienced IT Manager to oversee and manage the full IT infrastructure of our shipping & logistics company. The ideal candidate will ensure secure, stable, and efficient IT operations across all departments while working closely with external vendors and leading a small internal IT support team.

Key Responsibilities

• Manage and maintain network infrastructure, including LAN/WAN, Wi-Fi, VPN, and firewalls. • Oversee server administration, data storage, and system backups. • Manage and coordinate with email service providers, web developers, hosting providers, and IT vendors. • Ensure website maintenance, uptime, and security. • Develop and maintain a secure intranet for internal communication and data access. • Implement and monitor cybersecurity protocols and access controls. • Install, configure, and troubleshoot workstations, printers, and office IT equipment. • Support business applications used in logistics/shipping (ERP, tracking systems). • Lead and mentor an IT assistant to ensure timely technical support. • Drive IT planning for scalability, efficiency, and digital transformation.

Requirements

• Proven experience as an IT Manager or Senior IT Executive in an SME environment. • Strong knowledge of networking, firewalls, security systems, and server management. • Familiarity with DNS, hosting, email administration (Office 365 / Google Workspace). • Understanding of website technologies (CMS, hosting environments). • Experience managing IT vendors and service contracts. • Strong troubleshooting skills and ability to work under pressure. • Certifications such as CCNA, MCSE, CompTIA Security+ are an advantage.

Job Category: IT

Job Type: Full Time

Job Location: Karachi